--- title: "Case Study: How One Brand Nailed Online Ratings and Reviews" description: Download the free case study to see how Ratings & Reviews helps brands like My Brother's Salsa increase their online presence. image: https://www.fieldagentcanada.com/hubfs/My-Brothers-Salsa-Ratings-and-Reviews-Header.jpg --- [![Field-Agent-Canada-Logo](https://www.fieldagentcanada.com/hs-fs/hubfs/2022%20Website%20Refresh/2022%20-%20Header/Field-Agent-Canada-Logo.png?width=2000&height=497&name=Field-Agent-Canada-Logo.png "Field-Agent-Canada-Logo")](https://fieldagentcanada.com) - Our Solutions - [Shopper Insights](https://www.fieldagentcanada.com/mobile-research) - [Product Insights](https://www.fieldagentcanada.com/product-insights) - [Concept Testing](https://www.fieldagentcanada.com/concept-tests) - [Shelf Evaluation](https://www.fieldagentcanada.com/shelf-evaluation) - [Competitive Insights](https://www.fieldagentcanada.com/competitive-insights) - [Cannabis Shopper Insights](https://www.fieldagentcanada.com/cannabis-shopper-insights) - [On-Site Visibility](https://www.fieldagentcanada.com/mobile-audits) - [Display Audits](https://www.fieldagentcanada.com/display-audits) - [Price Checks](https://www.fieldagentcanada.com/price-check) - [On-Shelf Availability](https://www.fieldagentcanada.com/on-shelf-availability) - [Item Checkup](https://www.fieldagentcanada.com/item-checkup) - [Drive Trial](https://www.fieldagentcanada.com/drive-trial) - [Ratings & Reviews](https://www.fieldagentcanada.com/ratings-and-reviews) - [Buy & Try](https://www.fieldagentcanada.com/buyandtry) - [Social Mentions](https://www.fieldagentcanada.com/social-mentions) - [360° Innovation Booster](https://www.fieldagentcanada.com/360) - [Volume Booster Digital Coupons](https://www.fieldagentcanada.com/volume-booster-digital-coupons) - [Mystery Shopping](https://www.fieldagentcanada.com/mystery-shopping) - [Marketplace](https://www.fieldagentcanada.com/marketplace) - [How It Works](https://www.fieldagentcanada.com/how-field-agent-works) - [Blog](https://www.fieldagentcanada.com/blog) - [Read Our Blog](https://www.fieldagentcanada.com/blog) - [Field Agent - In the Press](https://www.fieldagentcanada.com/in-the-press) - [Love Letters to Canadian Brands](https://www.fieldagentcanada.com/love-letters-to-canadian-brands) - [What's on the Fence?](https://www.fieldagentcanada.com/whats-on-the-fence) - [Contact](https://www.fieldagentcanada.com/contact-us-master-lp) - [For Agents](https://www.fieldagentcanada.com/agent-app-canada) - [Agent Support](https://fieldagentcanada.zendesk.com/hc/en-us/) - [Become a Field Agent](https://www.fieldagentcanada.com/agent-app-canada) - [Agent FAQ](https://www.fieldagentcanada.com/agent-app-canada-faq-english) - [Top Agent Leaderboards](https://www.fieldagentcanada.com/top-agent-leaderboards) [ Log In ](https://ca.fieldagent.net/log-in/) [ Sign Up ](https://ca.fieldagent.net/sign-up-landing/?) - [ Log In ](https://ca.fieldagent.net/log-in/) - [ Sign Up ](https://ca.fieldagent.net/sign-up-landing/?) [![endcaps-image](https://info.fieldagent.net/hs-fs/hubfs/2019%20FA/blog/endcaps-image.png?width=342&height=179&name=endcaps-image.png "endcaps-image")](https://www.fieldagentcanada.com/blog) ### Search Posts: ### Subscribe Here: [![Canadian Milk Report ](https://no-cache.hubspot.com/cta/default/6064788/3b884a5a-ce3b-48c3-8fe7-bd83212a58ff.png)](https://cta-redirect.hubspot.com/cta/redirect/6064788/3b884a5a-ce3b-48c3-8fe7-bd83212a58ff) ![](https://www.fieldagentcanada.com/hubfs/My-Brothers-Salsa-Ratings-and-Reviews-Header.jpg) # Case Study: How One Brand Nailed Online Ratings and Reviews Feb 16, 2021 5:03:47 PM | [Jeff Doucette](https://www.fieldagentcanada.com/blog/author/jeff-doucette) [Insider](https://www.fieldagentcanada.com/blog/tag/insider), [Insights Report](https://www.fieldagentcanada.com/blog/tag/insights-report) [** ](http://www.linkedin.com/shareArticle?mini=true&url=https://www.fieldagentcanada.com/blog/case-study-my-brothers-salsa) [** ](http://www.facebook.com/sharer.php?u=https://www.fieldagentcanada.com/blog/case-study-my-brothers-salsa) [** ](https://twitter.com/intent/tweet?url=https://www.fieldagentcanada.com/blog/case-study-my-brothers-salsa) [** ](https://www.fieldagentcanada.com/blog/case-study-my-brothers-salsa#) ![MBS-Photo1](https://www.fieldagentcanada.com/hs-fs/hubfs/MBS-Photo1.jpg?width=274&name=MBS-Photo1.jpg)Online reviews. Sometimes, they're just plain hard to get. Ashley Pointer is the CEO and co-owner of My Brother's Salsa, a  brand specializing in premium chips and salsa. With a presence in stores all over the country, Pointer knows her customers love the brand. But she had a challenge. With an important meeting coming up, Pointer needed to prove that her brand was worth investing in. She needed *evidence* that shoppers love her salsa. **Enter Ratings & Reviews by Field Agent.** Pointer had used Field Agent's Mobile Audits in the past and decided to see how the platform could help with her new challenge.   Through the platform, Pointer dispatched shoppers to purchase, taste, rate, and review her products. And Ratings & Reviews delivered. **Download the free case study to see how Ratings & Reviews helps brands like My Brother's Salsa increase their online presence.** [![d703800e-eaff-4829-84ef-3a425e746c75](https://www.fieldagentcanada.com/hs-fs/hubfs/d703800e-eaff-4829-84ef-3a425e746c75.jpeg?width=726&name=d703800e-eaff-4829-84ef-3a425e746c75.jpeg)](https://www.fieldagentcanada.com/my-brothers-salsa-case-study) [![Learn more about our Ratings & Reviews service here](https://no-cache.hubspot.com/cta/default/6064788/1b971c5c-7832-45b7-beaf-73412cadf42e.png)](https://cta-redirect.hubspot.com/cta/redirect/6064788/1b971c5c-7832-45b7-beaf-73412cadf42e)     [Insider](https://www.fieldagentcanada.com/blog/tag/insider), [Insights Report](https://www.fieldagentcanada.com/blog/tag/insights-report) - [ << Previous Post **](https://www.fieldagentcanada.com/blog/virtual-store-tour-coop-winnipeg) - [**Next Post >> ](https://www.fieldagentcanada.com/blog/virtual-store-tour-costco-niagara-falls) ## related posts ### [Dollarama by the Numbers - 5 Facts Every CPG Supplier Should Know](https://www.fieldagentcanada.com/blog/dollarama-by-the-numbers) [Read More ⟶](https://www.fieldagentcanada.com/blog/dollarama-by-the-numbers) ### [Virtual Store Tour - Flying Tiger Copenhagen, Toronto](https://www.fieldagentcanada.com/blog/virtual-store-tour-flying-tiger-copenhagen-toronto) [Read More ⟶](https://www.fieldagentcanada.com/blog/virtual-store-tour-flying-tiger-copenhagen-toronto) ### [What Are the Best Alternatives to Field Reps for Store Checks in Canada?](https://www.fieldagentcanada.com/blog/what-are-the-best-alternatives-to-field-reps-for-store-checks-in-canada) [Read More ⟶](https://www.fieldagentcanada.com/blog/what-are-the-best-alternatives-to-field-reps-for-store-checks-in-canada) ## For App Users ## Business Solutions ## Get in Touch [Contact Us](https://www.fieldagentcanada.com/contact-us) © 2022 Field Agent Canada. All Rights Reserved. Registered in U.S. Patent and Trademark Office. ![](https://px.ads.linkedin.com/collect/?pid=1975322&fmt=gif)